Terms and Conditions including GDPR

Our website, social media channels and Campaign Monitor are the main routes through which we communicate with you and external parties.  Our social media channels comprise our Facebook Page https://www.facebook.com/nssotalliance and Twitter account @NSSOTALLIANCE

We produce communications, information and engagement material to support the work of the Alliance in fulfilling its role and informing interested parties about its work.  Our role is set out in this website on our Who we are section. This may also from time to time lead to us asking to obtain strictly limited personal information from you.  For example you may be asked for personal information if you complete one of the forms on this site.

Our Window on the World facility brings together live, unmediated and publicly available live social media feeds from Twitter and Facebook from the Alliance members

  • Staffordshire and Stoke-on -Trent Partnership NHS Trust
  • North Staffordshire Combined Healthcare NHS Trust
  • Stoke-on-Trent Healthwatch
  • Stoke-on-Trent City Council
  • University Hospital of North Midlands NHS Trust
  • North Staffordshire & Stoke-on-Trent Clinical Commissioning Groups
  • Vocare
  • VAST
  • Keele University

Our website includes the optional facility for anyone to create a free myAlliance account, which offers the ability to opt to receive updates, notifications and breaking news from this website about the topics and issues of most interest and relevance to them and to participate in online discussions.

We may from time to time use Survey Monkey for questionnaires or workflow to support our work.

In line with GDPR requirements, in each and every case we will only use the information about you for the purpose for which you provide it and we will only use and store your information if you have given us your permission to do so.  We regularly review the data we hold to ensure it remains relevant and useful for our activities.

We neither obtain nor seek to obtain any patient identifiable data or information from any of our member organisations.  Neither do we share with them any of your data you may provide to us.

Personal information you submit via this website, via Survey Monkey and/or Campaign Monitor is stored on secure servers, only accessible to authorised personnel, password protected and managed by our communications team.

We have been provided with assurance that our activities and working practices, as well as the activities and working practices of our external communications partners, are fully compliant with GDPR and with the requirements of relevant regulators including the Information Commissioner’s Office.  Neither we nor they will sell or share – nor seek to sell or share – your personal information with any other organisation outside of the Alliance and/or its employees and agents without your explicit advance permission.

You may remove or change your details at any time. You have right of access to your personal information held by us on our behalf by e-mail to data.protection@nssotalliance.org